The Gilbert's have been in the floor-covering business for all of their adult lives. They all gain great satisfaction in being active and part of the local communities of Big Rapids and Rockford. As the owners their main focus is having great customer service and maintaining a well educated and knowledgable staff. If you have any questions, concerns, or comments please do not hesitate to contact them.
From Left to Right: George Gilbert, RuthAnne Gilbert, Dawn Gilbert, and Tom Gilbert
George and RuthAnne Gilbert were born and raised in Big Rapids. They were married in 1982 and have two children. George originally began Gilbert's Floor Covering in 1979 (please see our history page for more details.). George is now the Manager of the Big Rapids location and you can often see him helping on the sales floor. RuthAnne coordinates the financials for the company and is the brain behind the computer system and other store technologies.
Tom and Dawn Gilbert were also both born and raised in Big Rapids. They were married in 1987 and have three children. Tom coordinates all the measurements and installations for the company, is technical support for installers and Do-It-Yourselfers, and is our HunterDouglas installation and repair technician. Dawn helps with the financials, marketing, and sales in the Big Rapids store.
We stand behind what you stand on and so much more!
Big Rapids Staff
Big Rapids Store Manager and Sales Associate
Joseph Kukla is our store manager. He has a lot of experience in the floor-covering world. Joe has the benefit of knowing practical application with the installation of most everything that is sold in the flooring industry. He is savvy in the industry and always puts the customer’s best interest first. He is a family man and is married with three children.
Kelli McCuaig: Sales Associate - Big Rapids
Kip Thomas:Sales Associate - Big Rapids
Zachary Gilbert: Warehouse Support - Big Rapids
Shawn Marek: Warehouse Support - Big Rapids
Rockford Store Manager and Sales Associate
Lori Gates: Interior Designer and Sales Associate
Corinne Gilbert: Clerical, Website and Marketing Support