Contact Info
Our address, contact details and store hours:
Big Rapids - 14150 Northland Drive
| Mon | 9:00AM - 5:30PM |
| Tue | 9:00AM - 5:30PM |
| Wed | 9:00AM - 5:30PM |
| Thu | 9:00AM - 5:30PM |
| Fri | 9:00AM - 5:30PM |
| Sat | 9:00AM - 1:00PM |
| Sun | Closed |
Our Team
The team at Gilbert's CarpetsPlus COLORTILE delivers the best possible end result for our customers
History
Gilbert’s is a family-owned and operated business. We have been serving the community since 1979. From 1979 until 1992 our business was a floorcovering installation company, then in 1992 we opened our retail operation. Our store is built on property that was part of the original Gilbert Family Farm (see picture).
As the Big Rapids community grew the farmland was developed and became part of Ferris State University along with many other commercial businesses and the location of Gilbert’s CarpetsPlus COLORTILE
Showroom and Services
Gilbert’s CarpetsPlus COLORTILE is one of the largest floor covering dealers in the west central Michigan area, we serve all of Michigan for both residential and commercial clients.
We have a large in-stock selection of carpet, ceramic tile, hardwood, laminate, vinyl, luxury vinyl tiles and planks, area rugs, Schluter system products, installation supplies and cleaning supplies.
Our Showroom is 5,500 square feet. Our Warehouse is 9,000 square feet.
Come see our newly designed showroom and experience the quality that come
only with Gilbert's CarpetPlus COLORTILE!
The world matters: We recycle carpet pad, cardboard and paper.
The Gilbert’s Flooring Team
George Gilbert
Owner | Sales
Started the business in 1979 and has grown it, with much support, to what it is today.
Thomas Gilbert
Owner | Measurements | Customer Service
Joined George in the business in 1986, and has grown it, with much support, to what it is today.
Ruthanne Gilbert
Information Systems | Accounting
Joined Gilberts in 1999
Robert Melefsky
Sales
Joined Gilbert’s in July 2011. Robert has been in the flooring industry for over 30 years. His years of experience and knowledge of the industry has proven to be an asset in assisting clients in their flooring needs. His goal is to keep up with the current trends and providing high level of customer service.
Callie Keaton
Sales Team
An addition to our team in 2022, Callie comes to us with a background of Home Improvement. Another DIYer, she’s a quick learner and eager to help you with your next home improvement project!
Amy Parker
Administrative Support | Claims | Advertising
Joined our company in 2019 as a member of our sales team and now is working on all of our claims, helping with administrative work, and doing blind sales. Amy has a degree in Business Communications from Mid Michigan Community College (2018).
Corinne Gilbert
Administrative Support | Accounting | Advertising
Corinne is the daughter of George and Ruthanne Gilbert and has worked for the family business on and off since 2005 and rejoined the team in January of 2020. She is your on-site accounting contact as well as advertising and pricing. She has a Bachelor’s Degree in Theater Technology with an emphasis in Mechanical Engineering and a Minor in Art from Michigan Technological University (2009). Her studies included backstage aspects of Theater including Set Design, Costumes, Props, Lights and Sound. Her design and technical background is a great asset to support the Sales Team.
Brenda Griffis
Customer Service Representative
Joined our team in 2020. She is our support staff at the front counter and assists with answering phones, payments and preparing jobs for installation.
Scott Gillette
In-House Installation Specialist
Scott joined our team in 2021 and has been installing flooring for over 20 years.
Max Gilbert
Warehouse Associate
Travis Seaman
Lead In-House Installation Specialist
Jack King
In-House Installation Specialist
Zachary Gilbert
Lead Installer
Michael Henderson
Sales Associate
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